Overview
The Colette privacy policy is simple: We limit the collection and use of customer information to the minimum we require to receive and process your orders. Your credit card information is transmitted securely over SSL at all times and is never stored on our servers.
Subscribers to any of our email lists can always unsubscribe at any time by using the unsubscribe link present at the bottom of every email.
We never sell or give your information to third parties for marketing purposes, and we do no profiling with the information we have.
This privacy policy applies to Seamwork and all other Colette web sites. Please let us know if you have any questions or concerns.
Details
Information we collect:
We require a name and email address to create an account on the Seamwork web site. This address will receive occasional email and announcements from us. You can opt out at any time from a link at the bottom of these emails.
For security purposes, each time you sign in to the Seamwork web site we record your current IP address. This is overwritten the next time you sign in from a different IP address.
When you purchase a pattern, membership, or anything else from the Seamwork web site, we record your name and location, which is stored on your account. Payment details are sent directly to our payment processor, without ever touching our servers, and we store only the last 4 digits of your credit/debit card or the email address associated with your PayPal account.
When you send us email, your email is stored in our helpdesk system. We do not use email addresses from this correspondence for anything other than replying to your inquiry.
If you no longer have an active Seamwork membership and would like your information deleted, please contact customer service. This will be an irrevocable change that will result in your losing all patterns in your library and any unused download credits.